Niket Bovlekar
Corporate Trainer (Microsoft Products) | Certified Scrum Master | AI & ML with Azure
I am currently working as an Corporate Trainer (Microsoft Products) in Koenig and also pursuing an MBA – IT & SM (Master of Business Administration in Information Technology & Systems Management) from NMIMS.
I am always in pursuit of learning | creating | sharing, mostly something which has the involvement of tech.
Being CSM – (Certified Scrum Master), has been really helpful to AGILE thinking and working, thus helping me to learn and grow personally as well as professionally.
Education
NMIMS Global
Master of Business Administration - MBA in IT & SM
(Information Technology & Systems Management)
Jan-2021 to present
Patkar College of Arts and Science
Bachelor of Science - Computer Science
2015-2018
Hansraj Morarji Jr. College
HSC - Information Technology
2011-2013
St Xavier's High School - Goregaon
Schooling - Grade 7 to Grade 10
2007-2011
Don Bosco High School - Nashik
Schooling - Grade 5 to Grade 6
2005-2007
St Xavier's High School - Andheri
Schooling - Grade 1 to Grade 4
2001-2005
Experience
Koenig Solutions Pvt. Ltd.
Corporate Trainer (Microsoft Products)
May-2022 to present
Training excellent Project Managers | Product Managers | Software Developers from INDIA | USA | UK | DUBAI | AUSTRALIA in various Microsoft products.
Skills: C# · ASP.NET MVC · Scrum · Product Management · Agile Methodologies · Azure-DevOps.
WhiteHat Jr.
Operations Associate
April-2021 to May-2022
Company’s Appreciations: (Click Here)
KRA
– Managing LMS (Learning Management System) for teachers in the recruitment process.
– Continuous Agile Improvement in the Process of working as per the Business Requirements.
– Creating SOP and ownership in RCA with full visibility to the management.
– Reporting of Bugs in the LMS in each release to the tech team.
– Verifying the process completed as required (process like Internet Upgrade [IU], Go-Live-1 [GL1], Learning Management System 1 & 2[LMS]) and aligning them to the final Induction round.
KPI
– Managed 600+leads weekly, with RCA.
– Managed 4+ Coordinators within IU, LMS-1, & GL1 process
– Optimization of the process.
Technical Support Executive
September-2020 to March-2021
KRA
– Providing Technical Support to teachers and students connected with the Platform.
– Guiding & Training team members with the current process & updates in the process of working, high people management skills with Empathy.
– Working with Windows, Mac, Android & IOS OS environments.
– Ability to diagnose and troubleshoot technical issues
– Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk, Zendesk)
– verifying the technical asset requirements and compatibility.
KPI
– tech verifications & support to 110+ tickets daily (teachers)
– Optimization of the process
-promoted to operations tech support
Mayday Funds
Founder
February-2019 to September-2022
Worked with Banks and NBFC’s in the Lending products.
Skills: Team Management, Revenue Growth
Urban Money (formerly Square Capital Advisory Pvt. Ltd.)
Business Development Executive
July-2018 to Jan-2019
KRA
– Providing Financial Services (Secured & Unsecured Loans).
– Generating New Leads.
– Customer Relationship Management
– Customer Engagement.
KPI
– Consistently disbursed 6.2Crores INR Loans quarterly.